Online Store Support

Need help with a product, order, or shipping? You’re in the right place. THOR Offroad’s Online Store Support team is here to assist with product questions, vehicle fitment, order status, shipping details, and general online purchasing support.

As a full-service off-road shop based in Dripping Springs, Texas, we don’t just sell parts—we install and use the products we offer. That real-world experience allows us to provide accurate guidance when you’re shopping online, whether you’re selecting suspension components, wheels and tires, armor, lighting, or performance upgrades.

We Can Help With:

• Product information and recommendations
• Vehicle fitment and compatibility questions
• Online order placement and checkout assistance
• Order status, tracking, and shipping updates
• Returns, exchanges, and warranty support

Our goal is to make online ordering straightforward and stress-free, whether you’re building your vehicle yourself or planning future upgrades. If you’re unsure about what parts work best for your truck, our knowledgeable team can help point you in the right direction.

For in-shop installations or full vehicle builds, please use our Start Your Build form so we can route your request to the appropriate team.