Refund Policy

At THOR OFFROAD, we stand behind the products we sell and aim to make returns simple and straightforward.

Returns & Exchanges

We accept returns and exchanges on both defective and non-defective products.

Eligibility

• Items must be new and unused
• Returns must be initiated within 60 days of purchase

Return Methods

• Returns are accepted in-store or by mail
• A free return label is included in the package for mail-in returns

Restocking Fee

• A 15% restocking fee will be applied to all eligible returns

Refund Processing

• Refunds are processed within 7 days after the returned item is received and inspected

Shipping Region

At THOR OFFROAD, we work with trusted carriers to ensure your order is delivered safely and efficiently.

• We currently ship within the United States

Processing & Delivery Time

• Delivery times are based on the selected carrier and may vary depending on location, product availability, and shipping method chosen at checkout
• Tracking information will be provided once your order has shipped

Shipping Costs

• Shipping rates are calculated by the carrier at checkout based on package size, weight, and destination